FAQ
Brand & Product Value (Building Authority & Awareness)
What makes Bombased clothing unique compared to fast fashion brands?
We don’t chase trends, we create clothes that feel like home. Designed for everyday life, our pieces are simple, comfortable, and effortless. Unlike fast fashion, we focus on quality fabrics and craftsmanship, making clothes that last beyond just one season.
Is Bombased a sustainable fashion brand? Here’s what you need to know.
For us, sustainability starts with making clothes that last. We carefully choose fabrics and design pieces meant to be worn, re-worn, and truly lived in. While we aren’t 100% sustainable yet, we’re making conscious choices like reducing waste, sourcing better, and working with ethical production partners.
How does Bombased blend Mumbai’s culture into its designs?
Every stitch carries a story of Bombay. From colours inspired by the city’s landmarks to names that pay tribute to its streets, our pieces are woven with Bombay’s essence. Our designs may be simple, but that’s what makes them effortless easy to style, easy to wear, and perfect for every Mumbaikar’s daily hustle.
Buying Intent & Conversions (Encouraging Sales & Engagement)
Where can I buy authentic Bombased streetwear online?
You can shop for Bombased streetwear exclusively on our official website. That’s where you’ll find our latest collections, limited drops, and the full range of colours and styles.
What are the size and fit options at Bombased? (Find your perfect fit!)
Our fits are designed for comfort and everyday movement, nothing too tight or baggy. We offer a range of sizes from S to XXL, with size charts available on each product page to help you pick the right one. If you're unsure, check our Fit Guide or message us, and we’ll help you get the perfect fit.
Shipping & Trust (Addressing Concerns & Driving Purchases)
How fast is Bombased’s delivery in Mumbai & across India?
If you’re in Mumbai, expect your order within 5-7 days. For the rest of India, delivery takes 7-10 days, depending on your location. We work with trusted delivery partners to make sure your order reaches you safely and on time.
What is Bombased’s return & exchange policy? (Hassle-free returns!)
Not the right fit? No worries. You can return or exchange your order within 7 days of delivery as long as it’s unworn and in its original condition. Just head to our Returns & Exchanges page, and we’ll guide you through the process.
Is Bombased a trusted online clothing store? (See what customers say!)
Absolutely. Our community is built on trust, quality, and real Bombay-inspired style. Don’t just take our word for it; check out customer reviews on our website and social media to see what people love about Bombased.
How do I track my Bombased order after purchase?
Once your order is shipped, you’ll get a tracking link via email, WhatsApp or SMS. Just click on it to see real-time updates on your delivery. If you have any issues, our team is always here to help.
Does Bombased offer worldwide shipping? (Get your order anywhere!)
While we only ship within India currently, we’re working on bringing Bombased to more places soon. Stay tuned!
Engagement & Loyalty (Encouraging Repeat Customers & Brand Connection)
How can I become a Bombased VIP customer and get special discounts?
Join the Bombased fam by signing up for our newsletter! You'll get early access to drops, exclusive discounts, and special perks straight to your inbox. Plus, keep an eye on our socials for surprise offers and VIP-only deals.
Does Bombased have a loyalty program or referral rewards?
We’re working on something exciting! While we don’t have an official loyalty program yet, we do run exclusive offers and limited-time deals for our regular customers. Stay connected on Instagram and sign up for our newsletter so you don’t miss out.
Where can I see Bombased customers styling their outfits? (Tag us & get featured!)
Right on our Instagram! We love seeing how you style Bombased, and we regularly feature customer looks on our feed and stories. Just tag us (@bombasedofficial) and use #Bombased to get featured!
Is Bombased launching new collections soon? (Stay ahead of the trend!)
Always! We’re constantly dropping new styles inspired by Bombay’s streets, culture, and energy. Follow us on Instagram and sign up for our newsletter to be the first to know when the next collection drops.
General
What makes Bombased different from other clothing brands in Mumbai?
Bombased is all about this city! Its hustle, its charm, and its people. Every design reflects the city’s culture, from colours inspired by local landmarks to styles that balance comfort with street-smart elegance. Unlike mass-produced fast fashion, we focus on quality, timeless minimalism, and everyday wear that actually lasts.
What should I do if the size I want is out of stock?
If your size is out of stock, don’t worry it might be restocked soon. Drop your email on the product page to get notified when it’s back, or DM us on Instagram for updates.
Do you offer any first-time buyer discounts?
Yes! We love welcoming new members to the Bombased fam. Sign up for our newsletter to unlock an exclusive first-time buyer discount.
What should I do if my order is delayed or lost?
We always aim for smooth deliveries, but if your order is delayed or lost, reach out to us at [insert contact info]. Share your order details, and we’ll sort it out ASAP.
What materials do you use in your clothing?
We use high-quality cotton that’s soft, breathable, and built for all-day comfort. Our designs are inspired by Bombay’s energy, so they’re made to keep up with your everyday hustle.
Do you offer sustainable or eco-friendly clothing options?
We’re all about making clothes that stand the test of time because lasting fashion is a big part of sustainability. While we’re not completely eco-friendly yet, we’re taking conscious steps toward better choices, like reducing waste and ensuring ethical production. We’re also exploring single-origin cotton, like Suvin, one of the rarest in the world. Grown in Tamil Nadu, India, it’s prized for its extra-long fibres, making it incredibly soft, durable, and high-quality.
Does Bombased offer cash on delivery (COD) in India?
Yes, we accept both COD and prepaid orders.
Get in touch
Have questions about your order, or a general enquiry?