FAQs
Generic Queries
Does Bombased offer cash on delivery (COD) in India?
Yes, Bombased does offer Cash on delivery (COD).
Can I modify or cancel my order after placing it?
Yes, you can cancel your order after placing it.
How can I check the status of my order?
You will get WhatsApp notifications on the registered number regarding the status of the shipment. You can track your order with that.
Which payment options are available on Bombased?
We have COD and online options with UPI and card payments.
How do I request a return or exchange for my order?
You can write to us in our email at info@bombased.com or DM us on Instagram.
Refund/Exchange, Return & Cancellation Queries
My product has been picked up, but I have not received my refund yet. What should I do?
You can write to us in our email at info@bombased.com or DM us on Instagram regarding the same.
If I have created a return request. When will the item be picked up?
It takes a day or two for the item to be picked.
What are the terms and conditions of the Bombased exchange policy?
The items should not be damaged, and the tag should be intact.
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